公司举办客服面试其实是为了寻觅选拔优秀的适合本公司的客服人员。而在客服人员面试的工程中,自然是少不了自我介绍。下面是第一范文网小编为大家整理的客服人员英语自我介绍,仅供参考。
客服人员英语自我介绍篇一
my name is haoword. wanjun is my given name. wan means sweet and jun means person, so my name means a sweet-tempered girl. i actually am! but you can call me june, for your convenience, j-u-n-e, it's similar to my chinese name jun. i am from enping, a small city in the southwest of guangdong province, near hongkong and macao. maybe you have never been there before, it's well known for the hot springs there.
my hometown is wuhan, so i speak hubei dialect in addition to mandarin.i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!
my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a day's work in several hours. i couldn't bear the boredom of having nothing to do, so i quit.
my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services i provided.
i'm interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although i've never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. that's about all.
客服人员英语自我介绍篇二
everybody is good! my name is xxxx, graduated from xx school xx professional, elective xx. while at school, major in the professional class have xx (here add applied position related courses or say into position required courses for elective courses, especially important), according to the knowledge, but also in some specific project fact, such as institute unique jingpinke xx, in which the main modules, or as responsible for xx group work, applied the xx xx (apply for related courses) skills, financial knowledge and so on, have achieved what kind of xx results. in practice, deepened to xx improve recognition and the actual operation ability this kind of work.
in addition, in school also attended some club activities, such as xx (here best say 1-2 samples as college xx anniversary activity or courtyard luck would), in which the students and strengthen the communication, fully understanding team collaboration brings the efficiency of team cooperation and responsibility, a new experience and knowledge. personality, first is more honest and optimistic, enthusiasm. secondly, with team spirit, steadfast effort, strong sense of responsibility. here recruited your enterprise of xx position, it is to build his learned into full play, and study here growth.
客服人员英语自我介绍篇三
Good morning. It's a pleasure for me present myself. My name is xx, and I am a candidate for the position of Customer Service Manager.I am highly skilled Customer Service Manager with substantial experience in the implementation and management of large-scale customer service operations and fulfillment strategies. During the last several years, I have been providing customer service management for SBC and DirecTV Broadband.
The extent of my knowledge is significant and covers a broad range of administrative and technical skills in several key areas including database applications, automated phone systems, and fulfillment tracking. Capitalized on my experience at a progressive company that is positioned for strong growth.Some of my key strengths include:
Established skill in detecting critical customer service deficiencies and developing preventive strategies and solutions for high-end customer and vendor support. In-depth knowledge of the specialized tools, devices, and procedures used to successfully manage a large number of customers from a customer service center. Exceptional capacity to enter new environments and begin to produce clear-cut results right from the start with well developed technical and communication skill. Capable of successfully implementing large-scale customer service and support solutions that entail the innovative design and development of broad-based operations. Thank you for your consideration.